by Depo Olovukere
If Small and Medium Enterprises (SMEs) intend to maximize profits and provide excellent services, they must adopt technology to help them cut operating costs, said Mr. Ademola Okule, Head of SME Sales at Cellulent Nigeria has noted.
Recently speaking on Arise TV’s Global Business Report, Mr. Okule said that this is where Cellulent Nigeria plays a vital role in supporting small business owners in the country, which is the largest in the country’s Gross Domestic Product (GDP). make a significant contribution to.
Discussing the use of technology to improve this sector, the SME expert said that Cellulant provides a secure, seamless payment and collection platform that allows them to focus on other business areas.
He explained that technology has been a key driver in improving the efficiency of SMEs in Nigeria in several sectors such as power, human resources and payroll.
“Technology is helping SMEs cut operating costs in many ways through the use of software and apps readily available today. If you look at electricity, renewable energy helps SMEs to reduce the cost of electricity.
“Non-core staffing tasks can be outsourced to existing apps for accounting, payroll and setting up meetings. There are many apps for communication too, and that’s why voice calls are losing value as are data calls. You are here in Lagos but can hold meetings with customers in any part of the world. Technology improves your revenue as your cost of operation goes down,” he said.
Mr Okule further revealed that when it comes to payments, Cellulant is onboarding SMEs to solve their payment and collection issues by providing direct solutions that enable them to pay or collect payments to their customers Is.
“We have a platform that makes it easy for businesses to monitor transactions, reconcile and settle funds seamlessly. If you are a CEO in Lagos and have multiple stores across the country, you can see all your business transactions on one dashboard. Easy access to your payment functions gives business leaders across Nigeria more time to do other things,” he remarked.
Who is responsible for accelerating the adoption of technology between the government and the private sector, Mr. Okule said, adding that it is a shared responsibility, adding, “The government’s mandate is to make it easier to do business for SMEs and infrastructure. There is a responsibility in regards to this, which is the biggest problem. We have in Nigeria and Africa. There is also a heavy burden on the private sector, which sells the products and there is a need to create awareness. The private sector can create forums and events. Where SME owners and proprietors can come together and gain a basic understanding of technology.
Cellulent Nigeria is one of the pan-African payments companies and innovative fintech players driving financial inclusion in Africa while ensuring the safety, security and integrity of transactions.
The organization provides locally relevant and alternative payment methods to global, regional and local merchants across Africa.
It has a presence in 18 countries and processes payments for businesses in 35 other countries, offering a single API payment gateway called Tingg that allows companies to collect online and offline payments while providing a seamless payment experience for their customers. enables.
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